Receive strategies to help resolve your cross-generational challenges, emailed to you twice montly.


Get Weekly Tips!

Subscribe to

Weekly Generational 
Diversity Tip!

Free Articles

Will Text for Food

Josh and his smart phone are one. Whether he’s sitting at his desk, in a meeting, in the car, or on the couch at home, he is always connected. In the space of 15 minutes, he might send and receive 10 text messages, answer three business-related e-mails, Google a restaurant’s location, search for a document on the company’s website, and check a Twitter feed about his favorite band. The one thing he rarely does is actually talk on the phone. Read more.

Interviewing by Walking Around

A powerful alternative to the sit-down interview is to walk candidates around the workplace. Interviewing by walking around will reveal all kinds of subtle indicators you cannot elicit from a formal interview.  Read more. Read more.

Getting Millennials to Engage

First, an apology. There will be those in their twenties who will rail against what you are about to read. They will complain that I am over-generalizing, jumping to conclusions or have a personal bias against young workers. None of this is true. Read more.


Critical Thinking and Emerging Leaders

Veteran managers often complain to me that young people lack common sense. What they mean, I suspect, is that these young people are either unwilling or unable to think critically to the level of the managers’ expectations.  But who can blame them? Those entering the workplace over the past 20 years are products of a society that has evolved dramatically since the era of Father Knows Best.  Read more.


Technology and the Detached Associate

A recent column in The Wall Street Journal addressed the issue of the out-of-office and automated replies people are now foisting on each other. They explain uncomfortably personal details of relationships, record extensive messages explaining their indispensability or simply use the feature to screen all calls rather than dealing with others. Prakash Rau, a chief architect for an information-systems company is quoted as saying, “We have become a society with a veneer of civility.”  Read more.

The Death of Consequences?

In my weekly travels, I field all sorts of questions from those in my presentations. But the one that struck me like a bolt of lightning recently was posed by a gentleman in Orlando. “Tell me,” he asked, “Do you foresee the death of consequences?” When I asked what he meant, he rattled off the following examples. Read more

Meeting Planning for the Emerging Generations

As the number of young professionals increases within the meetings you plan, it will be imperative to take their needs and desires into consideration. You might even begin by asking if a live gathering is necessary. Many young professionals prefer to meet and learn electronically. While this may appear threatening at first, planners who stay ahead of the curve in understanding the true role of meetings in today’s organizations are the ones who will continue to thrive. Review the questions below to see if you are adequately responding to the expectations of these emerging groups. Read more.


The Big Click: Engaging Today’s Young Consumers

If there is one universal way to engage today’s emerging generation of consumers, it is thru technology. While this may appear obvious, the subtleties of doing so are more elusive. Regardless of the platform, there are five characteristics that all electronic marketing efforts share if they are to be successful with young buyers. Read more.

Incoming Knowledge – Got a Clue?

The transfer and management of knowledge will continue to bedevil organizations for decades to come. While technology poses a number of barriers, the successful collection of wisdom and insights from veteran workers, and the transfer of this knowledge to the emerging generations, may well set forth the most insurmountable of obstacles due to the human interactions required.  Read more.


Skills for Now – Skills For Later

One of the most distinct workplace differences I have observed in the past several years, is the contrast between the learning expectations of older and younger workers. Traditionally, employees accepted the training they were given at face value as a part of the employment contract. If yourmanager said go to this class, you went. But not any more. Young workers are a lot more concerned about what they are learning and why. Read more.

Other articles:

The Changing American Dream: What it Means for Future Generations - Fox Business

Back in Parents' Basement? 4 Rules to Live By - Fox Business

Decidiphobia:Getting Digital Natives to Think for Themselves - HR Matters

Every Generation Better than the One Before? Gen X Could Buck the Trend - Fox Business

7 Ways the Generation Gap Divides the Office - ABC NEWS

Clips, Texts & Tweets: Training Today's Millennials - Workforce Diversity Network

Figure It Out!  Three Words That Foster Better Thinking - HR Matters

The Tethered Generation - HR Magazine

What to Do With the Digitally Absorbed Communicator -  Workforce Diversity Network

Succession Planning and the Emerging Generations: 7 Trends You Need to Know - HR Matters

Is Work Ethic the Real Issue? Workforce Diversity Network

Problem-Solving Approaches: It Can Depend on the Generations - WDN

The Coaching Association - Numerous articles and case studies

Realty Times - Numerous articles

Contact Robert Wendover at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

© Copyright 2009 - 2014. All rights reserved.
Web Development by Pace Computing Limited.